Privacy Policy

Introduction

Boris Home Improvement ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact form.

Information We Collect

Personal Information You Provide

When you submit our contact form, we collect the following information:

• Full name
• Phone number
• Email address (optional)
• Physical address
• Preferred service date
• Selected services of interest
• Message or project description

Automatically Collected Information

When you visit our website and submit forms, we automatically collect:

• IP Address: Your device's IP address is collected for spam prevention, fraud detection, and security purposes. IP addresses are logged when you submit the contact form.
• Browser Information: Basic technical information about your browser and device

Google reCAPTCHA

Our contact form uses Google reCAPTCHA to protect against spam and automated submissions. When you complete the reCAPTCHA verification:

• Your IP address is transmitted to Google's servers
• Google may collect additional information such as browser type, operating system, and interaction patterns to determine if you are a legitimate user
• This data is processed according to Google's Privacy Policy

For more information about how Google uses this data, please review Google's Privacy Policy and Google's Terms of Service.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, and schedule home improvement services
• Communication: To contact you via phone, text message (SMS), or email regarding your service request
• Security and Fraud Prevention: To detect and prevent spam, abuse, and fraudulent activity using IP address monitoring and rate limiting
• Business Operations: To maintain records of customer interactions and improve our services

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Google reCAPTCHA: Your IP address and browser information are shared with Google for bot detection purposes as described above
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers)
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and associated IP address logs are retained for business and security purposes.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of receiving marketing communications

To exercise these rights, please contact us using the information provided below.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: